Category: Staff Memos
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Audit Checks
Common things to audit: Drawing Discipline General Requirements: Weekly Checks Material Take Off Checks Clients need to know when their take off reports are coming. Most are pressured for time. If there is a delay in the quoting process, then you’re basically handicapping the client on their bids. We don’t want that. Status updates to…
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Help Fabricators Claim Their Costs
When something changes, this is what Fabricators want: They want the updated Steel Reports: Steel has a cost. Labour has a cost. Welding has a cost. Cranage has a cost. They also want: 2. An updated IFC model, with a short summary: 3. How much more steel is required: 3 tonnes more steel. See the…
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Getting the Drawings Reviewed
Drawings are always submitted for approval before fabrication. When any changes are given by the structural engineer or the architect, after implementing the changes, the drawings must be submitted again for 2nd approval so that the structural engineer & the architect will review & approve the drawings. In some cases, the architect & the structural…
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Staff Memo #17 – Solve client’s problems
Team, your job is to identify problems and also provide solutions. See this example below: Hi,Please clarify the below listed Questions. Q#1: Structural drawing S30 & S45 is called P1 purlin That depth is larger when compared with the Arch layout. Please verify and advise the P1 profile. (Email reference) Question: What has the detailer…
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Staff Memo #16 – If a Client asks for you by name – Extra bonus will come your way
If a client asks for a specific detailer to do his / her job, then you’re going to be getting a nice little bonus – more than the normal amount. Why should I care to get repeat work? This will encourage you to look after your clients, on all your jobs, and to get more…
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Tek1 Memo #15 – Documenting Variations
Variation Documentation – Policy All changes / variations are to be logged as variations on the Quote App. No exceptions. You will get paid. You will help the client get paid. Most importantly: you are documenting risk / delays. Why must it go in the app? What if I don’t do it? Nobody gets paid:…
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Memo 14 – Private details (e.g. links) should be in the private section only
Philosophy: make things AS EASY as possible for your clients, do not confuse them. If someone sends you a link, that you cannot access how would you respond? The solution? Add private links and other details in “private details” section. There will be no confusion for the client.
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Memo 13 – How to Remind clients about variation approvals
The Building industry in Australia is tough. The insolvency rate is over: 20%. Lies, non-paying etc. strikes, cost surges etc. is all de rigger. Builders are stressed. There’s no need to stress them out even more. Variation work is common the industry. Simply use the forms on our quote app – they are standard template…
